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STAGE REVIEW: SYSTEM CHECK ACC. TO ISO 20000-9

 

The delta audit conducted by independent CIS Auditors
furnishes an expressive target / performance analysis
for “service quality in the cloud”.

 

Tablet_Cloud_Fotolia_Vege_v2_fkOn what level are the measures that have been taken to secure the service quality of the cloud services provided? Is the ISO/IEC TR 20000-9 Standard interpreted and implemented correctly? Is the system already mature for certification, or to what extent are important aspects still missing? As a voluntary system review, a CIS Stage Review gives information on the status of the elements of the Standard that have been implemented and will show strengths, weaknesses and opportunities for improvement in detail.

 

A Stage Review or Delta Audit will be conducted by independent CIS Auditors and is recommendable before or during the phase when ISO/IEC TR 20000-9 is being implemented. The CIS Stage Review will furnish an objective target / performance analysis or monitoring of project progress. For assessing the actual state, the individual requirements will be evaluated and compared to the specification profile of ISO/IEC TR 20000-9. The result is an audit report, which assesses strengths and weaknesses and states opportunities of improvement. A CIS Stage Review includes three elements:

 

• audit planning: a way to guarantee handling that is economically efficient
• conduct of the audit: evaluation of compliance with the requirements and of
strengths and weaknesses of the system
• audit report: detailed report, which makes a target / performance analysis and states
opportunities for improvement
 

 

 
 
CIS - Certification & Information Security Services GmbH T +43 (0)1 532 98 90 office@cis-cert.com

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